Adding/Managing your Staff Licenses & Certifications
The Novagems System enables you to keep a track of the licenses & certifications owned by your staff along with their expiration due dates.
Having these records help you to assign the right guards to your sites while scheduling, considering the requirements of a particular site. Choosing a guard, who doesn't meets the license requirements shall show a conflict. Here's how you can set this up:
- Logon to your Manager Web app, and click on the "Staff" section at the top.
- Choose the Staff member whom you wish to add/modify licenses for, in the "All Staff" list by clicking on their name.
- Click the "License & Certifications" tab located right below the Staff's detailed information.
- To add a new license for the staff, click the "+ Add License" button, enter the following information:
- License Type
- License Number
- License Expiration Date
- To update an existing license, click the "" menu button, located right beside the License Expiration details and choose "Update" from the dropdown menu.
Specific Licenses types can be made mandatory for certain sites to ensure only the staff having that license type can be scheduled for that site.
If you have questions/queries, you can always reach out to your Customer Success Manager directly or contact our 24*7 Customer Support at +1 (604) 628 7015.