Staff Licenses & Certifications

Adding/Managing your Staff Licenses & Certifications

The Novagems System enables you to keep a track of the licenses & certifications owned by your staff along with their expiration due dates.

Having these records help you to assign the right guards to your sites while scheduling, considering the requirements of a particular site. Choosing a guard, who doesn't meets the license requirements shall show a conflict. Here's how you can set this up:

  • Logon to your Manager Web app, and click on the "Staff" section  at the top.

    add-staff

  • Choose the Staff member whom you wish to add/modify licenses for, in the "All Staff" list by clicking on their name. 
  • Click the "License & Certifications" tab located right below the Staff's detailed information.

    license-certificates

  • To add a new license for the staff, click the "+ Add License" button, enter the following information:
    • License Type
    • License Number
    • License Expiration Date

    add-license

  • To update an existing license, click the "edit-icon" menu button, located right beside the License Expiration details and choose "Update" from the dropdown menu.

    update-license

Specific Licenses types can be made mandatory for certain sites to ensure only the staff having that license type can be scheduled for that site.



If you have questions/queries, you can always reach out to your Customer Success Manager directly or contact our 24*7 Customer Support at +1 (604) 628 7015.